9am to 4pm weekdays excluding bank holidays.
Daily Internet Services Limited
9 Regan Way,
Chetwynd Business Park,
We monitor our systems 24/7/365, but if you notice anything originating from our network that seems suspicious then please email: firstname.lastname@example.org immediately with a description of the problem.
At Daily Internet we aim to provide the highest levels of customer support and service. Our goal is to exceed all expectations at every point of contact with us. We always recommend that customers check our extensive knowledge base first as this is the quickest route to resolving a problem and allows our support team to focus on critical issues.
Our secure internal ticketing system is monitored 24/7/365 by our support staff. All tickets are assigned a unique tracking number and are stored for future reference in the customer's MyDailyTM Control Panel. Our target is to respond to a ticket within four hours, but the majority of issues are resolved and closed within this time.
Telephone support is intended for customers with critical issues related to services and systems provided by Daily Internet.
Telephone hours: 9am to 4pm weekdays excluding bank holidays.