Track customer satisfaction with 4Q, a great online survey tool FREE from Daily.co.uk.
Revolutionalise your understanding of your website. Set up a simple 4 question online customer satisfaction survey, choose how frequently it's shown, and analyse the results via clear graphical reporting.
Understanding how your site visitors felt about their experience means you can take steps to improve your site and increase its potential. For example, if a large proportion of customers come to you looking for information but feel they didn't get what they needed, you know you need to include more information or reorganise your site to make the information you do have more accessible.
