Once you've purchased your eShop account, you'll be able to start using it straight away. After your purchase, we'll send you a confirmation email telling you where to log in and pointing you towards some useful knowledgebase articles to help you get started. Plus, have you seen our blog series on Getting to know eShop?
Absolutely not. You do not need to know HTML nor do you need to programme any codes. eShop and eBooking has an in-built website building tool - which means that all you have to do is point and click. It's that easy to use.
Not at all! eShop and eBooking is designed to make it easy to build a fully functioning shop even if you've not studied html. You'll be able to choose from over 100 eye-catching professionally designed shop templates and then customise the look and feel of your selected design using the easy WYSIWYG interface.
Products can be added to your site manually or by importing a .csv file, so whether you're selling a couple of shampoos to go with your hairdressing service or you've a retail empire with thousands of products it's easy to add new products to your site.
If you'd rather devote your time to a different aspect of your business, though, why not ask about our Managed Set Up Service? We're happy to quote for helping you get your shop up and running or helping with the design of it - just give us a call on 0845 466 2100 to get the ball rolling.
No - everything you need to set up, design and administer your online shop is included in the web-based eShop software. Just log into the eShop and eBooking backoffice from any internet connected PC from anywhere in the world and away you go!
I'm afraid not. Our eShop and eBooking packages are fully featured and combine both software and web hosting, so you'll need to create your shop using the excellent design tools provided.
If you already have a website, created in html, that you'd like to use, we recommend you use one of our Web Hosting packages. Our Helpdesk advisors will be more than happy to discuss with you which would be the best option.
eShop and eBooking products allow you to sell products on ebay with ease. Both products also offer close integration with Google Base, Kelkoo, Shopping.com, Pangora and Ciao.
Yes, of course! Don't worry, you're not wedded to one design forever more - you can choose a different template whenever you like.
eShop and eBooking already include a number of features that are important for your SEO efforts, including automatic sitemap creation and SEO-friendly URLs.
Title tags are automatically filled, so all your products will have titles that match the product names, and you'll be able to add your own meta tags too, of course.
Yes, of course you can! If you'd like to retain the appointment booking functionality, though, you will need to either make sure you choose the 'Appointment Booking' optional extra with the eShop Business or upgrade to the eShop Enterprise. This will allow you continue using the appointment booking feature while adding the more extensive product, marketing, and payment options available with the eShop product line.
Yes. If you find you need to sell more products or you'd like to run your own forum or write your own blog you can easily upgrade within the eBooking/eShop product range. It won't affect your existing site at all.
No. eShop and eBooking accounts include your webspace as well as the shop building software, so they have everything you need to get your shop online.
You will need one, but it's possible to set up your shop initially using a temporary domain name whilst you develop your online shop and then swap to the permanent one later when you are ready to go live. If you already have a website on the domain you'd like to use, a temporary domain gives you time to get your eShop designed and built while keeping your existing site running until your eShop is ready to start trading. If you'd like to choose this option, you'll find it in the 'Choose Your Domain' section of the order process.
You can choose a new domain name to register during the order process for your eShop or eBooking package, transfer an existing one from a different provider, or use a domain that's already in your My Daily control panel.
No - eShop and eBooking include the design software, administration software, web hosting and data transfer within the monthly or yearly fee you pay.
There are, though, one or two optional extra products - for example, you can add Appointment Booking to the eShop Business account for a small extra fee - that you can add to your eShop if you wish, but you'll always know the price of these in advance. If you don't already have a domain name and your package doesn't include one (you'll find they're free with the eShop Business and the eShop Enterprise), you will also need to register a domain.
You may also find that a third party with whom eShop integrates (for example, eBay or the payment processing providers) applies fees for their services. These are out of our control, so we recommend that you make sure you're aware of any potential fees before selecting one of these third parties.
Yes - you'll find the submission function works well to get your online shop promoted more widely. Read more about Hypersubmit
It varies slightly, depending on the package you choose, but you'll find that every package except the basic eBooking package includes a newsletter creation tool to help you keep in touch with your customers and coupon creation to help you stimulate sales using voucher codes. You may also have blogs, forums, cross-selling tools ('other customers who bought this also bought this') and tell-a-friend available. Find out more about Marketing Tools.
Yes, you can add the verification code to the relevant section of your website under 'Advanced Settings'.
It's up to you! We offer a variety of different payment providers, including PayPal, Google Checkout, WorldPay, SagePay and HSBC, across our eShop and eBooking packages, so just choose whichever one you'd like to work with, set it up within your administrative backoffice, and you're away.
Yes, absolutely! You can set your eShop or eBooking system up so that you receive an email whenever you get an order, and you're able to view full details for each order within the backoffice whenever you need to so it's easy to stay on top of things.
Yes - depending on the eShop package you've chosen, you'll have the facility for a number of different delivery options and the option to set different costs for each one if you wish.
Not if you don't want to! You can set it up so that the software will email you once you've got an order, so it's easy to keep on top of your orders.
Once you've received the order, it's easy to print off packing slips and invoices via your shop back office area.
Yes, the process is secure. You shouldn't need a separate SSL certificate as the checkout process is already encrypted via SSL so all details are kept fully secure. eShops and eBooking also support Trusted Shop and Safebuy certification, so you can easily register with and be validated by these schemes in order to give your customers extra confidence. And of course, you can choose to use a variety of highly respected and fully secure payment gateways, such as PayPal and HSBC, to process payments through your website.
Your eShop or eBooking account comes complete with an easy to use administration/backoffice area, through which you can add/update products, view orders, tweak the design of your site and much more. Find out more about the Simple Shop Admin.
We do take many precautions and of course have disaster recovery files, but it's always wise to take your own backups of your data, for example, to protect yourself against any issues caused by changes you make. We've produced a couple of knowledgebase articles on how to backup your eShop data and how to backup/restore a shop template to help you along.
Absolutely! Our Managed Set Up Service is designed for just that purpose - we can help you set up your shop, add products, create your page structure and more. This service is completely bespoke - just drop us a line to get the ball rolling and once we know what you need we'll provide a quote for the work. Please call 0845 466 2100 to enquire.