Home Page Daily Contact Us

Contact Us

Not a Daily Internet Customer?

Please use one of the following options:

Email Us


Looking to move to Daily Internet or have a general enquiry about our products, services and pricing?

Please complete the following fields to contact our help team. We aim to respond to all contact form enquiries within one working day.

PLEASE NOTE: If you are an existing customer and have a technical or billing enquiry for our teams, then you should raise a Support Ticket from your MyDaily Control Panel. This will confirm your identity for security purposes, log your request and ensure a faster turnaround time. There is also an option to mark your query as critical is you have an urgent request: Raise a Support Ticket

*jpg / doc / pdf only. Max. 10Mb

IMPORTANT: Please ensure you provide us with a working email address when using this form, or you will not be able to receive any replies

Fax Us

  • 0845 466 0102

Send via Post


Daily Internet Services Limited
9 Regan Way,
Chetwynd Business Park,
Chilwell,
Nottingham,
NG9 6RZ



Reporting Abuse


We monitor our systems 24/7/365, but if you notice anything originating from our network that seems suspicious then please email: abuse@daily.co.uk immediately with a description of the problem.

Service Commitment

At Daily Internet we aim to provide the highest levels of customer support and service. Our goal is to exceed all expectations at every point of contact with us. We always recommend that customers check our extensive knowledge base first as this is the quickest route to resolving a problem and allows our support team to focus on critical issues.


Ticketing System

Our secure internal ticketing system is monitored 24/7/365 by our support staff. All tickets are assigned a unique tracking number and are stored for future reference in the customer's MyDailyTM Control Panel. Our target is to respond to a ticket within four hours, but the majority of issues are resolved and closed within this time.


Alert:
[close]
OK Cancel