This article will show you how to upgrade an existing resold customer's web hosting package using your ResellerV2
Log into your Daily Control Panel by going to https://www.daily.co.uk/user/login
Select Reseller v2
from the left hand menu.
From the Reseller v2
section select Manage Customers
, opposite the customer name.
Under the Active Services and Domains
section, select Upgrade
for the appropriate domain.
From here you can select an existing package to upgrade to, create a whole new hosting package, or assign your client an instant website.
Once you have selected a new package to upgrade to, or filled in the details to create a new package, select either Upgrade to Package
or Create Package
Please note: If changing the hosting platform of a package (i.e. from Windows to Linux) or website type (Normal hosting to Instant Website) then any changes made to the previous website will be deleted from the server
You will be taken to a page that shows a comparison of the features between the new and old packages. To accept the change of package select Yes
Once completed, allow five minutes for the upgrade to take effect. After that the account can be used with the new package.
Last Updated: 20/01/2015
Article ID: 1133