Home Page Knowledge Base Email - Spam Email Blocked Email Attachments
Knowledge Base
Blocked Email Attachments
To prevent potential viruses and malicious software, our mail system will not allow users to send or receive emails with the following attachments:

.ade, .adp, .bas, .bat, .chm, .cmd, .com, .cpl, .exe, .hlp, .hta, .ins, .isp, .jse, .lib, .lnk, .mde, .msc, .msp, .mst, .pif, .scr, .sct, .shb, .sys, .vb, .vbe, .vbs, .vxd, .wsc, .wsf, .wsh

This will also apply if the above attachments are in a compressed format (e.g. .zip, .tar, .tgz, .taz, .z, .gz, .rar)

Please note that for security reasons, we are unable to 'relax' or disable these rules on a per customer or per mailbox basis.

In addition, our maximum attachment size must not exceed 30MB in total per email





Last Updated: 22/04/2015
Article ID: 1176
Was this article helpful?
Very Helpful
Helpful
Unhelpful
Very Unhelpful
Knowledge Base home page
Support home page
Support Glossary
Support Glossary
Home Page Knowledge Base Email - Spam Email Blocked Email Attachments
Open sidebar nav
[close] Alert:
OK Cancel